Case Studies

 

R.L. Polk and Co.

Polk & Co. is the premier provider of Automotive Intelligence solutions worldwide. Techsafari was engaged to develop and support the software and systems that make up the newest version of the PolkOne product line. The new system provides additional functionality, drastically improved response times, and many times the user capacity while simultaneously reducing the hardware expense. All phases of this project were completed on a very aggressive timeline and budget.

 

TechSafari also:

  • Produced a suite of tools to measure batch job performance, performance of the services that enable the customer service application, and identify potential scalability issues

  • Reduced the processing time for the extract and load processes of billing system data for the data warehouse by over five times.

  • Tuned over a dozen generic billing system data layers improving the performance of both batch processes and the customer service applications. These improvements ranged from five fold to ten fold increases in performance.

  • Tuned over a dozen billing system reports being produced during end-of-day or end-of-month. These improvements ranged from two fold to fifty fold increases in performance.

  • Identified and produced workarounds for processes affected by an I/O latency problem that a new hardware platform introduced. Increased the performance of the extract and load processes of billing system data for a data warehousing and reporting database. The most "expensive" process was rewritten to produce a twenty fold increase in performance.

 

 

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Experience Overview

Case Studies